Adam Bailey

I want to share with you some positive feedback about Terri Hermes who recently helped me sell my Lake Stevens home and she did an outstanding job, especially considering we had just entered a COVID lockdown when we started the process. From the initial meeting through closure of the sale, Terri was totally engaged and attentive to my needs. I’d like to highlight a few areas where Terri’s knowledge and experience made a tremendous difference in the successful sale of my home.

• Terri was thoughtful and listened to my objectives re: price vs timely sale. She was savvy in finding a safe path forward thru the tumultuous and dynamic Covid-19 restrictions as well as the unusual market environment.
• The buyer’s agent was extremely non-communicative, and things ran into a major snag right before the closing when the financing was not coming together. Terri stepped in and did a fantastic job of communicating with me as well as with the financing manager to ensure that things were moving forward and that roadblocks were addressed expeditiously. She went above and beyond what would normally be done by the selling agent - without her professional and aggressive actions the deal would not have closed.
• Throughout the process Terri was personable, well prepared, full of insight and options to consider. She did a terrific job of communicating so I knew what was going on and what was expected.
It was a pleasure to work with Terri. I would highly recommend her to anyone looking to buy or sell a home. She holds her client’s interest foremost in her actions and works to fully satisfy their objectives.

G Truscott

Terri went above and beyond in so many ways! She was so patient us. She guided us every step of the way. Her communication was so thorough and helpful. We always knew what was coming next from the first offer to getting the keys. I highly recommend Terri whether you're a first time buyer or a seller...whatever your real estate needs are. Terri's expertise, direct approach and outstanding communication are awesome! I will use her again and recommend her to others!

Jean & Jeannette Khawand

How would you describe the service you received from your broker?

Simply outstanding!. We met Terri during an open house, and it was a fortunate chance that we met her. Terri seemed extremely professional and knowledgeable and a good listener!. We had a short conversation about what we are looking for and then left. Shortly after we left we received an email with some listings that could fit our requirements, sent by Terri. I was extremely impressed by her responsiveness to some potential clients that she had just met. We decided to ask Terri for help to find our investment property and it was definitely the best choice we had made.

Did your broker do anything to exceed your expectations? Please explain:

Unfortunately, doing business with highly ethical individuals is a rarity these days. We were fortunate to have been working with Terri. She is Honest, fair (to both buyers and sellers!), extremely responsive (as if she is running 24
hours a day), very pleasant to work with, extremely knowledgeable and continues to look out for the clients EVEN AFTER Closing. I work for Microsoft and I will make sure that I refer all my friends and colleagues looking to sell or buy to Terri. This is not the first house I buy, rather my 6th or 7th, but I can truly say that I have not worked with a real estate agent like Terri.

Amanda Crowell

Terri Hermes is the most fantastic real estate agent ever! I guess, technically, I've never had to use an agent before to compare her to, but I have been around some friends' agents and had some idea of how the interaction should be. And yet, Terri far exceeded my expectations of what a real estate agent should be. My husband and I had a transaction process that was on the complete opposite end of the spectrum from "easy", yet she was with us all the way -- explaining the confusing things, fighting for us when necessary, hiding little stressful things from us that she could handle on her own so that we could be prepared for the big things, and even helping to find vendors for repairs and "babysitting" them while they did work! And because we found THE house on our first shopping trip, everything happened in about a month and a half -- so we had practically no time to talk through the buying process before jumping in and had to figure things out on the fly. She always made sure we knew what was going on, what was supposed to happen next, and was always available to talk and answer questions. We ended the process with a great house, a pocket full of good vendors, and most importantly a great friend who continues to help us out when needed. Thank you Terri!

originally published on my Facebook Page June 2012

Candice Hutchinson

Glen and I met with Terri Hermes last night and she gave us this amazingly cool Real Estate Review that evaluated our home's value both currently and since we bought it. It had comps with pictures, really informative graphs on various demographics, and pretty cool local statistics. What impressed me the most was Terri's deep knowledge of the market, her ethical and professional business practices and her commitment to keeping her clients and friends well-informed. You couldn't do better if you're selling your home or if you are in the market for a new home than to work with Terri Hermes of Windermere Real Estate. Kudos to Terri, and thanks so much!

Charles Metzger (Charles managed Terri at Windermere Real Estate/East, Inc.)

After having worked with Terri as her Managing Broker, I am confident that she always starts with her clients point of view and finishes with her clients having felt like they had an incredible Real Estate experience. If you are looking for a real estate Professional, that is knowledgeable, thorough, an awesome communicator and negotiator, Teri will not disappoint you and I highly recommend her. She more than most knows how to solve peoples needs while fulfilling their wants.

Rahul Tripathy

Terri is very passionate about what she does and always goes the extra mile in providing personalized service. She is a very nice person to work with, and I would recommend her to anyone who is looking for a real estate professional who goes above and beyond of what is required.

Top qualities: Great Results, Personable, High Integrity

Pierre Boutet (hired Terri as a Realtor more than once)

We sold our home in Sammamish with Terri Hermes' assistance at a time where the market started to become very challenging. Terri was extremely attentive to every detail of the process, and helping us make very cost-effective decisions on small improvements that would go a long way making our home more attractive to potential buyers. She provided the highest level of customer care and was critical in having our sale completed to our satisfaction. I would recommend Terri Hermes to anyone who is looking for the highest personalized level of attention when comes to sell your greatest asset.

Top qualities: Great Results, Personable, High Integrity

Brigitte Dubois (hired Terri as a Realtor more than once)

Terri sold my house in September 2008 and helped me buy a new one right after. My experience with Terri was extremely positive and I've recommended her to friends who needed to sell their house. I found Terri to be very reliable and trustworthy. She always followed up when she promised she would. She advertised the house appropriately and was able sell it in a very reasonable amount of time. I would definitely hire Terri again to sell my house.

Top qualities: Great Results, Personable, High Integrity

Richard Larson (hired Terri as a Realtor more than once)

Over the last 7 years, my wife and I have bought and sold several houses. Through all of this activity,Terri Hermes with Windermere Real Estate, has been our Realtor and advisor. We are extremely pleased with the the professional way Terri has supported us and I recommend her without hesitation. Terri has a great command of the housing market place, she approaches each purchase and sale with very high quality advertising, she maintains constant communication and expert advice with her clients. Terri has excellent knowledge of her service area and keeps an "watchful eye" on what is happening around her clients. We will continue to work with Terri in the future.

Top qualities: Great Results, Personable, Expert

David Barter (hired Terri as a Realtor more than once)

Terri has been a tremendous asset to us as we evaluate new homes and prepare to sell our existing one. I cannot imagine buying or selling a house without her assistance and counsel.

Top qualities: Great Results, Personable, High Integrity

T. & M. Wente (The Wente's hired Terri as their Realtor more than once)

Terri did an outstanding job taking us through the closing of both homes and ensured that we were informed of all activities throughout the process. Her proactive approach and pleasant attitude made for an effortless and enjoyable experience. We highly recommend Terri to anyone looking to buy or sell a home!

Norman J. Austin

Terri had a unique challenge taking on our property. The property was unique in that it could only appeal to a small percentage of consumers. The added challenge was it's previous history on the market. We had known Terri for only a short period of time but felt right at home with her as she laid-out her marketing strategy. As we mutually agreed to work with each other, Terri set in motion all that was necessary to schedule, stage, photo-shoot, publish, and promote our property. We were impressed with her imaginative integration of technology (web-site, Seattle Times, MLS, Homes & Land, card-stock laminate Flyers, and more...). Most importantly, Terri's integration efforts incorporated a vital ingredient -- the real-person perspective and "touch". She cared for our property as if it were her own. Terri has handled our business with professional sensitivity and stretched-based reality. Her marketing assessments helped us to price-right. During our relationship, we were promptly informed of all inquiries and comments. Terri demonstrated adeptness and agility throughout the entire engagement. We would not hesitate to engage her again and would easily recommend her to our family and friends, and to anyone who has interest in moving Real Estate.

Bridgette Exteen

Terri was absolutely fabulous to work with during the sale of my first home in Marysville, WA. When I was ready to purchase a home I went back to Terri. She was extremely timely in getting back to me. She negotiated offers for us and stuck with us through thick and thin. She is always available and responds super fast. She has excellent resources and gives great advice but also let us make the decisions. I can't say enough positive words about my experience with Terri and I highly recommend her to others looking to purchase a house.

Top qualities: Great Results , Expert , High Integrity

Steve & Mary Beaudry, Woodinville, WA (hired Terri as their Realtor more than once)

We were fortunate to work with Terri when we were selling our home and downsizing into another home in our area. Terri truly listened and helped us define our goals and put them in action. She was always available to answer our questions, and really walked us through the concerns that go along with selling and buying a home. We trusted her judgment and she worked very hard to keep the process going in a timely manner. We found her to a person of great integrity, always putting our needs first rather than simply making a sale. Terri was totally professional yet so warm and open that we came to consider her a friend. We are very grateful for Terri's excellent service and we highly recommend her to our friends and family.

Kevin Hergert

Terri gave my name to a client for the purpose of a home inspection. During the inspection process, she was very helpful and professional in assisting both the Purchaser and I during the inspection process; primarily in communication. At all times, her first priority was to be certain that any potential defects were disclosed to her client and that her client would get the quality of home that had been represented to them. In the end, some deficiencies were discovered. I understand Terri facilitated the negotiation that the Seller would repair the deficiencies as noted in my report. Closing took place last week.